Once you've notified us that you want to cancel your purchase, you have 14 days to return the item to us. You have to pay for the return of the package yourself, and you are liable if any damage occurs during transport.

The condition of the item when you return it

If the item has lost value and it is because you have used it in a way other than what was needed to determine the nature, characteristics and functioning of the item, you can only recover a portion of the purchase price. The amount you can get back depends on the trade value of the item, and in some cases it may mean that you can only recover the shipping costs. We recommend that you return the item in its original packaging.


Withdrawal form

(This form will be completed and returned only if the right of withdrawal is invoked)


Kratbjerg 240,

3480 Fredensborg.


I hereby declare that I wish to exercise the right of withdrawal in connection with my purchase agreement on the following goods / services:


Ordered on: _______________________________

Received on: _______________________________

Consumer's name: __________________________________________________________________

Consumer Address: ___________________________________________________________________

Consumer's signature: _________________________________________

Date: _________________

(only if the content of the form is communicated on paper)